As an entrepreneur, learning to be a good manager of your staff can really be of enormous benefit not only to the to the success of your business, but to your sanity as well. Good managerial skills are invaluable when it comes to connecting your employees together to build the type of teamwork that helps a business run smoothly.
- Be Friendly
Presenting yourself as a friendly, approachable person will help you establish a comfortable rapport with your staff and encourage them to come to you with any problems that crop up on the job. Encouraging your staff to voice their concerns will also increase feelings of trust within the team and help with decision making and finding solutions. Take the time to be available to talk when an employee needs guidance, give them your full attention, and talk things through to a mutually workable conclusion. Be willing to give your staff encouragement when needed.
- Communicate Clearly
No employee is a mind reader! As a manager, you can help your employees succeed in their position by making sure each staff member understands their job as thoroughly as possible. Make sure to keep employees abreast of any updates or new information concerning the business that could affect their job. If you have specific goals or ambitions you want to aim for concerning your business, be sure and discuss these plans with your staff as well so they will be aware of the situation.
- Establish Rapport
It’s a good idea to make an effort to remember the names of each of your staff and a few personal details to help establish rapport and cultivate mutual trust. Something simple, such as remembering an employee’s birthday with a personalized card is a good way to make a team member feel valued on the job.
- No Humiliation Rule
Don’t humiliate your employees, especially in front of other staff members. If an employee isn’t doing a good job some constructive criticism in private can be helpful if carried out in a positive manner. Avoid threats, cursing, or personal insults, as this will only serve to alienate your employee. Keep your behavior professional and as impersonal as possible when it comes to reprimands.
- Admit Your Mistakes
You will receive more respect from your employees if you are willing to admit readily that you made a mistake. Don’t be reluctant to apologize to staff when needed or to explain how the mistake was made. If you are wrong, be the first to admit it, then quickly formulate an action plan to make things right. Don’t allow others to take the blame for your mistakes.
- Acknowledge Good Work
When an employee does exceptional work or makes personal sacrifices for their job be sure and acknowledge their achievements. Employees that are constantly ignored on the job don’t usually linger in that position for very long. Show your appreciation for a job well done and that employee will strive to do even more.
- No Favorites
It’s human nature to enjoy the company of certain people more than others, but in order to maintain a good degree of professionalism on the job, this should be avoided. When one employee is openly shown favor over the other staff members by the manager, this can breed anger and resentment which can lead to trouble.
“Remember, wealth has nothing to do with money, success has everything to do with failure, and life is as simple as you make it!” – John Dessauer